Geckoo | Personalised Gifts Home Decor & Lifestyle Products

​Effective Date: 01.09.26
Last Updated: 01.09.26
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Welcome to Geckoo. By accessing our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions.
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1. About Geckoo
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Geckoo offers products including home essentials, kitchen products, home décor, personalised gifts, kids' toys, and other lifestyle products.
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2. Products
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Product images displayed on our website are for reference purposes. Actual products may have slight variations in colour, texture, size, finish, or appearance due to lighting, photography, manufacturing processes, and screen settings.
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3. Product Availability
 
All products are subject to availability.
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
If a product becomes unavailable after you place an order, we will inform you and provide an appropriate resolution, including a refund where applicable.
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4. Orders
Once you place an order, you will receive an order confirmation through the contact details provided by you.
An order is considered accepted only after confirmation by Geckoo.
We reserve the right to cancel or refuse an order due to:

• Product unavailability

• Incorrect or incomplete customer information

• Payment issues

• Suspected fraudulent activity

• Pricing or technical errors

• Circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable amount will be refunded.
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5. Personalised Products
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For personalised products, customers are responsible for providing accurate and complete information, including names, spellings, photographs, designs, text, or any other details required for personalisation.
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Please carefully review all information before submitting your order.
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Personalised products will be produced based on the information provided by the customer. Spelling mistakes, incorrect names, photographs, designs, or other incorrect information submitted by the customer will not be considered a manufacturing error.
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If you notice an error in the information provided, you may contact us as soon as possible. Changes or cancellations may not be possible once production has started.
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6. Changes and Cancellation
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For personalised products, production may begin shortly after the order is confirmed. Once production has started, cancellation or modification may not be possible.
For non-personalised products, cancellation requests may be accepted within 24 hours of placing the order, subject to our cancellation policy.
 
7. Pricing and Payment
 
All prices displayed on our website are subject to change without prior notice.
Applicable taxes, shipping charges, and other additional charges, where applicable, will be displayed before completing the purchase.
 
Payments must be completed through the payment methods available on our website.
 
8. Shipping and Delivery
 
Shipping and delivery are governed by our Shipping & Delivery Policy.
Customers are responsible for providing a complete and accurate delivery address, email address, and contact number.
Geckoo will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
 
9. Returns and Refunds
 
Returns and refunds are governed by our Returns & Refund Policy.
Please review the policy before placing an order.
 
10. Intellectual Property
 
All website content, including product photographs, logos, graphics, designs, text, videos, illustrations, and other brand materials, belongs to Geckoo or its respective owners.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
 
11. Customer-Provided Content
 
If you provide photographs, artwork, logos, text, or other content for personalised products, you confirm that you have the necessary rights or permissions to use such content for the purpose of producing your order.
 
You must not submit content that is illegal, abusive, offensive, defamatory, infringing, or violates another person's rights.
Geckoo reserves the right to refuse personalised orders containing inappropriate or prohibited content.
 
12. Limitation of Liability
 
We will make reasonable efforts to provide quality products and services.
 
However, Geckoo will not be responsible for losses, delays, or damages caused by circumstances beyond our reasonable control, including courier delays, incorrect customer information, technical issues, natural events, strikes, or other unforeseen circumstances.
 
13. Changes to These Terms
 
We may update these Terms & Conditions from time to time.
 
Any updated terms will be published on our website. Your continued use of our website or purchase of products after such changes constitutes acceptance of the updated Terms & Conditions.
 
14. Contact Us
 
For questions or concerns regarding these Terms & Conditions, please contact us:
 
Geckoo
Email                                  :  geckoo.support@gmail.com
Phone/WhatsApp    : 7010988181